Every message answered, in seconds, not tomorrow.
An AI conversation agent replies on your website chat and WhatsApp the moment someone writes. It answers from your own services, prices and policies, books the appointment and hands the conversation to your team when a person should take over.
Watch one
A WhatsApp enquiry, handled.
A plumbing company's WhatsApp at half past four. The agent sees it's urgent, quotes the callout from the company's own prices, books the visit and says who to speak to in the office.
- Hi, my geyser is leaking through the ceiling. Can someone come out today?16:31
- That is an emergency callout, so yes. Are you in Pretoria East?16:31
- Lynnwood Manor.16:32
- Riaan is eight minutes from you and finishes his current job shortly. Callout is R650 before 17:00, R950 after. Parts are quoted before we start, never after.16:32
- Send him please.16:33
- Booked, job 4471, arriving about 16:45 so it is the R650 rate. He will call from the road and your tracking link is on its way by SMS.16:33
- Switch the geyser breaker off at the DB board while you wait. Anneke in the office is on this chat if you would rather speak to a person.16:33
Scripted WhatsApp demo. No messages leave your browser.
What changes when every message gets a reply.
Messages sent at night wait until someone opens the inbox.
Every message gets a reply in seconds, day or night.
Your team types the same answers to the same questions all day.
It answers them from your own information, the same way every time.
Website visitors leave without asking, because nobody is there.
A visitor asks, gets an answer and books before they leave the page.
Enquiries are spread between WhatsApp and the website, and some get missed.
One agent answers both, and passes the ones that need your team on with the details.
Who it helps.
Any business whose customers would rather type than phone.
- 01Medical and dental practices
- 02Salons and spas
- 03Trades and home services
- 04Guest houses and venues
- 05Car services and repairs
- 06Online shops
- 07Gyms and studios
- 08Training and courses
How it works.
- 01
We gather what it should know.
Your services, prices, hours, policies and the questions customers ask most.
- 02
We set the rules.
What it may answer, what it must never promise and when it hands over to a person.
- 03
We test it with you.
You message it, try to trip it up and tell us what to change.
- 04
It goes live.
On your website and your WhatsApp Business number.
- 05
We keep tuning it.
We read the conversations with you and improve its answers.
Why Seeded Systems.
- 01
Try ours first.
Bella, the chat on this site, is the same kind of agent we build. Ask her anything.
- 02
Your facts, not guesses.
It answers from your own information and says so when it doesn't know.
- 03
A person is one step away.
Clear rules for when a conversation goes to your team, with everything said so far.
- 04
POPIA in mind.
We plan what it collects, where it goes and who can see it.
Where it fits
AI secretary
Never miss
The conversation agent comes with the AI voice agent as your AI secretary: phone, website chat and WhatsApp, answered day and night.
See the packageConversation agent FAQs
Questions about AI conversation agents.
What is an AI conversation agent?
An AI conversation agent is a chat assistant that replies to customers in writing, on your website and on WhatsApp. It answers questions from your business information, collects details, books appointments and passes conversations to your team.
Is it the same as a chatbot?
It does the same job with fewer dead ends. Older chatbots follow fixed buttons and scripts. A conversation agent understands questions written in the customer's own words and answers from your information.
Does it work on WhatsApp?
Yes. It can reply on a WhatsApp Business number as well as on your website chat. We go through what's needed to connect your number on the call.
Will it make up answers?
We build it to answer from your business information, to say when it doesn't know and to pass that question to your team. No AI is perfect, so we test it with you before launch and keep refining it.
Can it take bookings?
Yes, where your booking system allows it. Otherwise it collects the details and sends them to your team to confirm.
Can I try one first?
Yes. Bella, the chat on this site, is our own conversation agent. Ask her anything about Seeded Systems.
How much does an AI conversation agent cost?
It's part of our Never miss package, together with the AI voice agent. We price it for your business on a free 20-minute call and confirm it in writing.
See the Never miss packageStill have a question?